We offer FREE Standard shipping to US and US territories for all jewelry orders over $25 and apparel over $50.
Where We Ship
We ship to all 50 states, U.S. territories, and Canada. Please contact us international for shipping rates.
Back-orders
We try to minimize back-orders as much as possible. If your item is back-ordered we'll notify you by email and ship it as soon as it's restocked. It is usually within 2 weeks.
Processing Times
Orders for in-stock merchandise ship within 1-3 business days.
Delivery Time
Our Free Shipping option is sent via U.S. Postal Service and takes approximately 5-7 days from ship date. We ship all packages from Miami, FL 33156. East coast orders typically arrive within 2 business days from ship date.
We also offer upgraded shipping for 2-Day air for $5, which includes $50 insured value, and Next Day Air service for $25 and includes $100 insured value.
Tracking Orders
An email is sent to all customers automatically upon shipment with tracking information and link. You can also track the status of your order by logging in to the account sign in if an account was created. If your order was placed as guest you can call customer service at 786-581-9328, or email us for more information.
Changes/Additions To Orders
If order has not been shipped we will gladly exchange or add items to order without incurring additional shipping fees or surcharges. Once order is shipped changes can not me made until product is received by customer. For changes/additions to order please call us at 786-581-9328, or email us at eileen@indigorepublic.net.